Frequently Asked Questions
HOW DO I CONTACT LOVE LUXE BEAUTY?
For website and order inquiries, please email LoveLuxeBeauty@loveluxebeauty.com
For marketing or PR inquiries, please email LoveLuxeBeauty@loveluxebeauty.com
HOW LONG DOES IT TAKE TO RECEIVE MY ORDER?
Orders typically process within 3-5 business days (Monday-Friday) and transit time is typically 5-7 days. During sales, new releases, and holidays, shipping may take up to 10 business days.
HOW DO I TRACK MY ORDER?
You can create an account and log in to see the status of your order. You can even see past orders! You will also receive a email with your tracking number once your order ships.
DO YOU TEST ON ANIMALS?
Love Luxe Beauty loves animals! Our products are cruelty-free.
HOW DO I RETURN SOMETHING?
Love Luxe Beauty is happy to accept returns on all items within 10 days of delivery. Unfortunately, we cannot accept returns on used or damaged items. For additional information, please see our returns policy. Shipping and handling fees are not refundable on returns.
When returning products, secure a tracking number for your shipment so that we can ensure safe delivery.
Return item(s) to:
Love Luxe Beauty
303 JTK RD
HOW DO I KNOW IF MY ORDER WAS PLACED?
Once you have completed your order, a confirmation email will be sent to the email address associated with your account.
WILL I BE RESPONSIBLE FOR IMPORT DUTIES?
Orders shipped outside the U.S. may be subject to import duties.
DO YOU ACCEPT ORDERS FROM MY COUNTRY?
Yes, Love Luxe Beauty ships worldwide.